We're the Cleanup Crew for Illinois Behavioral Health A/R
Founded by revenue cycle specialists who saw too many excellent clinics struggling with aged accounts receivable. We exist to recover the revenue you've already earned - without disrupting your current operations.
Security & HIPAA Compliance
Handling PHI is non-negotiable. We operate with strict HIPAA-aligned processes, secure access controls, and clear data boundaries between your clinic and our team.
HIPAA-Aligned Operations
- Business Associate Agreements (BAAs) available on request.
- Restricted PHI access based on role and function.
- No PHI stored in personal devices or email inboxes.
Secure Workflows
- EMR access via secure VPN or MFA-protected portals.
- Internal SOPs for password rotation and access reviews.
- Audit trails on all claim and AR activities.
The Velden Mission
Velden Health acts as the "Sidecar" to your billing department. We provide specialized liquidity recovery for Illinois behavioral health clinics.
Our Objective
Clinically excellent providers should not be penalized by aged ledgers. We provide the specialized intervention required to convert 60-180+ day denials into cash flow, without distracting your team from current billing responsibilities.
We operate as a quiet "background revenue engine" - precise, persistent, and entirely aligned with your ledger's health.
The Operator Model
- Start with a 20-Claim Proof of Concept.
- Plug-and-play integration with TherapyNotes & Kareo.
- Weekly "Ledger Health" reporting.
- Performance-based fee structure (We only win when you collect).
Meet the Founder
Velden Health is led by revenue cycle specialists with deep roots in enterprise healthcare operations.
Sathish Lella
Founder
Sathish holds an MS from Lewis University (Illinois) and founded Velden Health to help outpatient therapy practices stop losing time and cash to denials and aged A/R. He brings a data-first approach, building internal tools that turn A/R and ERA data into prioritized worklists by payer and denial root cause. Velden starts with a 20-Claim Audit to deliver a clear recovery plan and weekly progress tracking, without requiring practices to switch systems.
- Built tools for A/R triage, denial categorization, and follow-up tracking
- Works with SimplePractice/TherapyNotes exports + payer portals
- BAA available + role-based access controls
Our Collective Background
Our team brings experience from some of the largest healthcare operations companies in the industry:
Optum
One of the largest healthcare services companies, managing RCM for thousands of providers nationwide
IKS Health
Global leader in revenue cycle management and clinical data services
10+ years combined experience in behavioral health-specific billing, denial management, and AR recovery
What This Means for You
- We've seen denial patterns from thousands of claims across major payers
- We know how large RCM operations work, and where they fail small practices
- We apply enterprise-level expertise to your aged A/R, without the enterprise price tag
- We've worked inside the systems that process your claims. We know the loopholes
Our Illinois Focus
While our team has national healthcare experience, we exclusively serve Illinois behavioral health providers. This focus allows us to:
- Master BCBS IL, UnitedHealthcare IL, and Aetna denial patterns
- Stay current on Illinois-specific regulations (HB 1085)
- Build relationships with local payer reps for faster resolution
- Provide hyper-relevant expertise instead of generic national advice
Areas of Expertise
Denial Management
CO-197, CO-16, CO-29, CO-22, CO-50 appeals with proven templates
CPT Code Expertise
Behavioral health specialists (90791, 90834, 90837, 90847)
HIPAA Compliance
HIPAA-aligned operations, BAA-ready, encrypted PHI handling
Questions About Data Security?
We follow HIPAA guidelines and offer BAA agreements. Learn how we protect your patient data and handle PHI.
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